Refund policy

Pick Your Type sells optional digital reports as a one-time purchase. You can review the price and delivery terms before paying.

Once your report is delivered

If you asked for immediate delivery and acknowledged that delivery ends your right to withdraw, we don’t offer a change-of-mind refund after delivery where the law allows. Your statutory rights still apply.

Duplicate charges or a missing report

We refund duplicate charges in full. If a report wasn’t delivered and we can’t restore your access, we’ll also give you a full refund. You can try Restore purchase with the email you used at checkout.

Ask us for a refund

Email contact@mytypefyi.com with the email you used to pay and your order details. Don’t include card information. We’ll reply within 3 business days and will prioritize resolving eligible refund requests directly.